Help Center

If you forgot your password, simply click "Forgot Username Or Password" at the top of any page.

Update your password by selecting "Account" at the top of any page once logged on, then select "Profile" on the bottom left corner of the page in "About You." Click on "Change" to update the password.

If you have forgotten your username, select "Account" at the top of any page. Follow the instructions in the "Forgot Username Or Password" box. If you have multiple emails on your account, please call 1.877.694.4932 for assistance.

You can update certain profile information by clicking on "Account" at the top of any page once logged on, then select "Profile" on the bottom left corner of the page. If you would like to change any information in the "About You" or "Billing Information" sections, please contact our Account Services Team 1.800.798.8809.

If you're new to online ordering, but have ordered previously via fax or phone, your customer number appears on a past invoice or an order confirmation. If you are unable to find your account number, you will need to contact your management company for further help, as we are unable to provide account numbers for security reasons.

To register an online account, select "Register Or Sign In" at the top of any page.

HD Supply understands your concern about entering confidential information online. Every area of our site that asks for confidential information (i.e., credit card numbers, billing information) is secure. You will notice that whenever you are in a secure area of our website that the "Security" or lock icon in the top and/or bottom toolbar of your browser will be "locked" and highlighted.