Contact Us - HD Supply Facilities Maintenance

We are here to help. Contact us with any questions, comments, and suggestions.

Also check our online help and FAQ pages for information on our maintenance products, services, and website.

Website Help & Online Orders
Help & Online Orders Phone: 1-877-694-4932**
Help & Online Orders Fax: 1-800-859-8889
Help & Online Orders Email: customercare@hdsupply.com

View Help Videos

Phone Orders
Phone Orders Number: 1-800-431-3000**
Phone Orders Fax: 1-800-859-8889
Phone Orders Hours: Pacific: 5:00am-5:00pm
Mountain: 6:00am-6:00pm
Central: 7:00am-7:00pm
Eastern: 8:00am-8:00pm
Credit Billing/Payments
Credit Billing/Payments Phone: 1-800-798-8888**
Credit Billing/Payments Fax: 1-800-930-4930
Credit Billing/Payments Email: creditandcollections@hdsupply.com

Apply for Credit

Custom Products/Fabrication Services
Custom/Fabrication Services Phone: 1-866-455-8907**
Custom/Fabrication Services Fax: 1-866-455-8903
Custom/Fabrication Services Email: fmfabrications@hdsupply.com

Custom Products

Government/Military Customers
Government/Military Phone: 1-877-610-6912**
Government/Military Fax: 1-877-219-8526
Government/Military Email: govsales@hdsupply.com

Federal Government

State/Local Government

Hablamos Español

Tenemos representantes bilingues listos para ayudarle con su pedido y responder a todas sus preguntas.

Llama: 1-800-511-5652**
Fax: 1-800-859-8889
Correo electrónico: customercare@hdsupply.com

Servicio en español

Installation Services
Installation Phone: 1-866-455-4798**
Installation Fax: 1-866-455-8923
Installation Email: installationservices@hdsupply.com

Installation Services

New Accounts/Account Changes
Account Info Phone: 1-800-798-8809**
Account Info Fax: 1-800-283-8883
Account Info Email: fmaccountservices@hdsupply.com

Account Change Request Form

Product Returns/Warranty Solutions
Product Returns Phone: 1-866-455-8901**

Start Your Return Online

Return Policy

Warranty Solutions Phone: 800-782-4154**
Warranty Solutions Fax: 844-312-2172**
Warranty Solutions Email: FMWarrantySolutions@hdsupply.com

Warranty Online Form

Product Support
Product Support Phone: 1-800-431-3302**
Product Support Fax: 1-800-511-6534
Product Support Email: fmproductsupport@hdsupply.com

Product Support

Renovation Services
Renovation Phone: 1-800-431-3002**
Renovation Fax: 1-888-293-1649
Renovation Email: fmrenovationadmin@hdsupply.com

Renovation Services

Special Orders/Quotations
Special Order/Quote Phone: 1-800-431-3003**
Special Order/Quote Fax: 1-800-431-3316
Special Order/Quote Email: fmspecialorders@hdsupply.com

Special Orders

Voice of the Customer
Voice of the Customer Phone: 1-800-644-3006**
Voice of the Customer Fax: 1-877-884-4575
Voice of the Customer Email: advocate@hdsupply.com

Voice of the Customer

Phone Orders
Phone Orders Mail: HD Supply Facilities Maintenance
PO Box 509055
San Diego, CA
92150-9055

**Closed Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Day, and New Year's Day after.